Terms and Conditions
Terms & Conditions
JIEHAA EMPIRE (SSM 202203264583) · Jieha Ghazali Collection
This website is operated by JIEHAA EMPIRE (SSM 202203264583), trading as Jieha Ghazali Collection ("we", "us"). By using this website and placing an order, you agree to these terms.
1Orders
All orders are subject to acceptance and stock availability. We may cancel an order if an item is unavailable or a pricing error occurs, and will refund any payment made.
2Prices and payment
All prices are in Malaysian Ringgit (RM). Payments are processed securely through CHIP. We do not store your card details.
3Shipping
We ship to Malaysia, Brunei and Singapore. Orders are processed within 1-3 working days. Delivery usually takes 2-5 working days. Free shipping applies to orders above RM199. Delivery times are estimates and may be affected by couriers or public holidays.
4Returns and refunds
Please see our Refund Policy page.
5Product information
We try to display colours and sizes accurately. Slight differences may occur due to screen settings or measurements.
6Intellectual property
All content on this website, including images, text and logos, belongs to us and may not be copied or used without written permission.
7Customer reviews
Reviews may be moderated, and we may remove content that is offensive, false or unrelated to the product.
8Limitation of liability
We are not liable for delays or losses caused by events beyond our control.
9Governing law
These terms are governed by the laws of Malaysia.
10Contact
JIEHAA EMPIRE (SSM 202203264583)
No 22, Jalan BSJ 1, Taman Bukit Serindit Jaya, 75400 Melaka, Malaysia
jiehaghazalicollection@gmail.com · WhatsApp 012-348 4720